Refund & Cancellation Policy
Please review this policy before making a payment for WebStudio AI.
Effective date: 4 November 2026
1. Digital service
WebStudio AI provides online website creation, customization and publishing services. No physical product is shipped. Paid features are made available digitally after payment confirmation and applicable account checks.
2. One-time payments
The Pro plan is currently offered as a one-time payment of ₹899 for one website with one-year validity, not as a monthly subscription. Renewal is a separate purchase and is not automatic unless expressly stated at checkout.
3. Refund requests
Refund requests are reviewed individually, considering the service status, whether paid features or credits have been used or activated, the reason for the request and applicable law. A refund is not automatic merely because a user changes their mind after digital access or entitlements have been provided. Nothing in this policy limits any consumer rights that cannot legally be excluded.
4. Duplicate or incorrect payments
If you believe you were charged more than once or charged an incorrect amount, contact support with the transaction references, payment date, amount and registered account email. We will review the payment records and coordinate with the payment provider where needed.
5. Payment debited but service not activated
If your bank or payment app shows a debit but your plan or feature is not activated, do not repeatedly pay. Contact support with the payment reference and allow time for payment status reconciliation. Any confirmed excess or unsuccessful payment will be handled in accordance with the payment provider's process and applicable law.
6. Cancellation and renewal
There is no recurring monthly Pro subscription under the current one-time plan. A renewal is a separate transaction. Current renewal prices are ₹299 for a Free website and ₹899 for a Pro website, for the applicable renewal period, subject to the amount displayed on the renewal screen. If a renewal order has not been paid, no renewal is completed.
7. How to request help
Email support@webstudioai.co.in with your registered email, transaction ID, payment date and a short description. Do not include passwords, OTPs or full card/bank credentials. We will acknowledge and review the request and respond using the contact details provided.